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PRAISE IS IN THE DETAILS
Disillusioned or negative employees are especially hard to motivate because even praise doesn’t seem to reach them. But that could be because your praise is coming off as superficial. With hard-to-reach employees, praise must be detailed and accurate. Use this three-step process to get your message across:
1. Show that you understand the difficulty of what they did. 2. Show you understand how they succeeded—their technique, their decisions. 3. Show you understand the value of what they did.
In other words, giving praise can be work! But like work, it’s worthwhile when it accomplishes something.
MANAGER'S MENTOR
You wanted to be the boss—and now you are. Problem: You feel like you need to install a revolving door in your office because everyone is bringing every little problem to you. You had envisioned yourself as a well-loved leader. But you’re afraid you’ve gone too far in trying to help everyone with everything.
Jane Hayward, part of the hospital’s media services department, oversees the design of BIDMC Quarterly. In the initial design of the quarterly publication, Keating and the communications team were presented with five different designs.
Even cheerleaders lose their enthusiasm from time to time. If you’re feeling sluggish and unmotivated, reviewing this checklist may help you reignite your spark.
Teams work together, but now and then they also need to play together. Spending a little downtime with teammates is one way to build the kind of camaraderie that makes people comfortablesharing information and ideas. And you don’t have toworry about planning elaborate outings. Just get together for a meal—restaurant, potluck, or barbecue at your place—at least once a quarter.
—Adapted from “Fifteen tips for the new manager from an experiencedIT pro,” by Beth Blakely, on the TechRepublic Web site
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Included in this toolkit is a roadmap to salvation—complete with a template and checklist that takes some of the "approval" out of the approval process.
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Introducing a new web site for administrative assistants. The Admin advisor features practical tips & training for administrative assistants.
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